In case you're similar to most
retailers, you're worried about committing a mistake when you choose retail
software. I don't blame you. Purchasing EPOS software is an important
investment of your business and it can have huge impact on the efficiency and success
of your business! In addition, there are around 1,000 different POS systems to
browse. Also, they're all are different.
Here we have list of few mistakes
that business owners do:
Error
#1 - Buying Hardware First
I can't tell how many times
business owners I've heard a business owner state, "I just bought new PCs,
printers and I have everything all set. I have to find epos software. "As
soon as I hear that, I think, "This person could have saved himself a lot of
time and cash if he chose his POS software first!"
Why?
At first, your epos software will
have hardware and operating system requirements. For instance, the product will
most likely require a specific version of Windows, Unix, Linux, or MAC. Also,
each software will be compatible with only specific types of printers, scanners,
cash drawers and card readers.
Secondly, not all POS systems are
the same. Also, the system that you have chosen is important. It will have huge
impact on the efficiency of your business. If you install your PC first, you
will restrict your POS software functionality. You may also find that the
printers and scanners you have aren't good either.
You can stay away from frustration
and save money if you choose the right epos software. You can get some
information about their hardware and working systems.
Slip-up
#2 - Asking the Wrong People
Retailers regularly contact a local
PC consultant for suggestions about epos software. PC consultants are
incredible sources for data about PCs, hardware and networking but they don't understand
the complexities of POS software and retail management. Nor do they understand
that there are over 1,000 unique POS systems to look over and it's VERY simple
to choose the right one.
Every business is different and
has their own business requirements. In such a case, if you get a poor advice in
choosing the epos system, then your business can lose money.
Misstep
#3 - Not Focusing on the Character of the Software Company
If you are investing in the epos
software, then you are not only a product but a relation with the provider. In
fact, the "quality" of the software company is typically similarly as
crucial as the product.
Why is POS software provider so
important?
Well...
Once you have purchased the
product, you'll rely on the software company for latest updates, installation, training
and technical support.
Think about these common
scenarios...
- If
the software provider went out of business
- In
case if it takes a long time for you to print and the support taking a long
time to respond
- If
there are no updates from the provider when you need them
- In
case if the software you have bought has a bug and they don't fix it
- If
it technical team take a long time to answer your questions
· In
case if the training provide by the provider is insufficient then you may not
know the functionalities and your sales totals may be providing you with the
wrong reports
In fact, the level of service
provided by the software provider and the financial stability of the software
company is important. It's basic to assess the software provider or else you
could run into some disappointing and costly issues.
Mix-up
#4 - Passing The Buck
Too many proprietors give the responsibility
of choosing a POS system to a representative or a PC consultant that is
inexperienced with your industry. The people who assess the product must have
inside and out information about your business.
Management must be a part of the
selection and usage process. Never rely on consultant’s decision or info.
POS software is complicated. It
can have a huge impact on the profitability of your business. POS software is too
imperative for passing on the assessment process to another person!
Misstep
#5 - Overlooking Important Features
Unless if you're a retail POS expert,
it's hard to find out endless POS systems and make sense of what you need.In
fact, it can be difficult in understanding the "genuine" potential of
your POS system.
Thus, many of the retailers overlook
important features that would save them a lot of time and money!
- If you need to evade these common mistakes, it's important for you to...
- Properly analyze the requirements of your business
- Make a list of important features by simply asking yourself
- What
amount of time and money will this feature save me?
- Prioritize your feature list and choose the right system
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